Cleaning & maintenance

Your cleaning, maintenance and hot tub teams — all in one place

Cleans created automatically from your bookings, jobs you add yourself, or both. Every team member gets their own dashboard, and you can see who did what, and when.

  • Automatic or manual jobs — your choice
  • To-do checklists with your notes
  • Photos and video of every finished job
  • See who did it, and when

Most holiday-let teams run on a group chat and a calendar someone forgot to update. SortedStay gives your cleaners, maintenance people and hot tub team one place for every job — and gives you one place to see who did what, and when.

Automatic, manual, or both — you decide

Let SortedStay create jobs from your bookings, add them yourself, or mix the two. You choose for each team.

  • Fully automaticA clean is created for every check-out. If the booking moves, the job moves and your team is told. If it’s cancelled, so is the job.
  • Fully manualYou add each job yourself — the date, the property and who it’s for.
  • A mixAutomatic changeover cleans, plus jobs you add by hand, like a deep clean, a boiler check or a hot tub water change.
  • Back-to-back days flaggedWhen a guest arrives the same day another leaves, the job is marked so it gets priority.

Every job, done properly

Each job carries everything your team needs, and comes back with everything you need to know.

  • A to-do checklist with your notesBeds, towels, hot tub chemicals, the spare key — ticked off one by one, with notes for that property.
  • Photos and videoYour team adds photos or a short video of the finished job, so you can see it’s ready without driving over.
  • Start and finish timesSee who took the job, when they started and when they finished.
  • Problems reported straight awayA broken lamp or a cloudy hot tub comes to you with a photo, before the next guest arrives.

Their own dashboard

Every cleaner, maintenance person and hot tub technician gets their own dashboard on their phone — there’s nothing to download. They see their jobs, their checklists and your notes, and only for the properties you give them.

As many teams as you need

Create as many teams as you like and name them your way — Cleaning team 1, Cleaning team 2, Hot tub team, Gardeners. Each new team starts from a ready-made template with a sensible checklist, so it’s useful from day one. Change anything you like.

Getting started

  1. Add your teams — as many as you need, each starting from a template.
  2. Give each person their properties — they only see those.
  3. Choose automatic or manual jobs for each team.
  4. Let it run — see every job, who has it and when it was done, with photos, video and notes.

Questions hosts ask

The honest answers

Are jobs created automatically or do I add them?

Your choice, per team. SortedStay can create a job for every check-out, you can add jobs yourself, or you can mix both — for example automatic changeover cleans with manual hot tub services.

Can I have more than one cleaning team?

Yes. Create as many teams as you need — Cleaning team 1, Cleaning team 2, Hot tub team and so on — and rename them however you like. Each starts from a basic template you can change.

Does my team need to download an app?

No. Each cleaner, maintenance person and hot tub technician gets their own dashboard that opens on their phone, with their jobs, checklists and notes.

Can I see who did the job and when?

Yes. Every job shows who took it, when they started and when they finished, with their photos, video and any notes.

What happens if a booking changes?

Automatic jobs move with the booking and the team member is told the new date. If the booking is cancelled, the job is cancelled and they are told that too.

How long are job photos kept?

30 days, then they are deleted automatically.

Keep reading

Guides for hosts

More features

Ready when you are

Six months free. Set up in an evening.

Bring your properties in, connect your channels, and let the routine run. No card, no contract.