Managing cleaning teams across several properties

As you add properties, the number of cleans, repairs and hot tub services grows quickly. What worked with one cleaner and a group chat starts to creak, and things begin to slip through the cracks.

Organise by team, not by person

The simplest way to keep control is to organise work into teams, give each team clear jobs, and keep everything in one place.

• Named teamsCleaning team 1, Cleaning team 2, Hot tub team — whatever fits how you work.
• Properties per personEach person sees the houses they look after, and only those.
• Checklists per propertyThe same standard everywhere, with notes for each house.
• Automatic or manual jobsChangeovers from bookings; services and repairs added by hand.
• Proof of workPhotos or video, plus start and finish times.
• One place for problemsReports come to you with a photo, not lost in a group chat.

Pay and fairness

Agree rates per job type up front — a standard changeover, a deep clean, a hot tub service — and keep a record of jobs done. When start and finish times are recorded, conversations about pay are easy and fair on both sides.

Less chasing, more trust

When everyone can see their jobs, their checklists and your notes in one place, you spend less time chasing and more time trusting your team to get on with it.